TERMS AND CONDITIONS You will now be required to enter your credit card details using the secure system of ALPHA BANK (128 bit ssl, verified by VISA & MASTERCARD CREDIT CARDS). Read carefully the payment methods and select the most convinient for you: A. Prepay the whole amount of your stay and get a special discount of 5%. B. Advance payment of 50% and the remaining amount upon your arrival at the hotel. All details will be printed analytically at the end of your reservation with the confirmation.
CANCELLATION POLICY In case of cancellation of a confirmed reservaiton you must use the 'CANCELLATION' procedure of the system in the first page. The Reservations Department will examine each cancellation request and inform the client by e-mail within 3 days maximum for money refunds you have paid for your confirmed reservation. According to the hotel's cancelation policy, you have the right for 100% refund if cancellation is made 21 days before your arrival, 50% refund if cancelation is made between 20 to 11 days before arrival. There is no refund if cancelation is made less than 10 days before your arrival or in case of no-show. |